16 Oct 2024: Channel API

Neelke Stadler Updated by Neelke Stadler

As an Enterprise customer you might require a hybrid communication solutions.

Your target audience may be present on a variety of platforms and channels. To help you reach and engage with your audience more effectively, we're excited to introduce the new Channel API!

With this feature, you'll be able to integrate and manage your own custom communication channels outside of Turn.io's primary supported platforms. These channels will be self-hosted and self-managed, giving you full control over how you connect with your audience. This means you can make decisions that align perfectly with your business needs, without being limited by our default offerings.

By offering this flexibility, we ensure you can communicate with your audience on the platforms that matter most to them, increasing your reach and impact, all while keeping the core Turn.io experience optimised for the channels we support.

Read the detailed developer documentation including a reference implementation.

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