What's an OBO request?

Simon de Haan Updated by Simon de Haan

OBO stands for "On Behalf Of".

The “On Behalf Of” (OBO) feature in Facebook's Business Settings allows a business service provider to specify which accounts they use on behalf of other businesses. This ensures that they can access the appropriate product features to send WhatsApp messages on another company or organisation’s behalf.

Turn.io needs this permission from your company to give you access to the WhatsApp Business API.

You can find the On Behalf Of requests in the Facebook Business Manager under the "Requests" menu item and then under the "Received" tab.

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