23 Aug 2023: Block a user

Neelke Stadler Updated by Neelke Stadler

The well-being of your helpdesk operators is important.

Operators can now block a user to protect themselves against anyone that interacts inappropriately on the Turn helpdesk. The blocking solution builds on familiar patterns, such as spam in Email, making it intuitive to use.

Read more about how to block a user and what happens when you do.

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3 Aug 2023: Suggested replies

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