Product updates

2021

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30 articles by 2 authors

2022

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27 articles by 4 authors

2023

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41 articles by 3 authors

2024

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53 articles by 3 authors

28 Feb 2025: Introducing Journey Insights

We understand that building a great chat service isn’t just about creating Journeys—it’s about continuously improving them. That’s why we’re introducing Journey Insights , a powerful new feature that…

Raquel
Updated by Raquel

20 Feb 2025: The Journeys API now automatically publishes journeys on creation

We have updated the Journeys API to automatically publish newly created journeys. You can still send unpublished updates once the Journey has been created. This change aligns with how the UI works, m…

Santiago Cardona
Updated by Santiago Cardona

19 Feb 2025: Unlocking the power of AI for your chat service

Artificial Intelligence (AI) is revolutionizing digital communication by making complex tasks seamless and efficient. Tasks that once required manual effort— understanding user intent, generating rep…

Raquel
Updated by Raquel

18 Feb 2025: Turn.io is now available in Portuguese

We’re thrilled to announce that Turn.io is now available in Portuguese — our first step toward localizing the platform for an even better user experience! Switching your language is simple: Simply go…

Raquel
Updated by Raquel

7 Jan 2025: Build Journeys faster with keyboard shortcuts

Build Journeys faster with keyboard shortcuts. You’ll notice improvements in the keyboard shortcuts to copy, paste, cut and/or duplicate a card in Journeys. Similarly undo and redo now all works much…

Raquel
Updated by Raquel

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