4 Jul 2023: Better chat and insights performance

Neelke Stadler Updated by Neelke Stadler

Nobody likes to wait and wait and wait for something to load.

We added more tracing to our product to help us better uncover performance issues in the frontend and backend. Addressing these issues lead to a 1000x speed improvement. Chats now load snappy and the Insight page load even for larger volume chat services.

It's important for us that people can help people as fast as possible.

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