8 Jun 2022: Track your conversations

Neelke Stadler Updated by Neelke Stadler

It is important to know how many conversations you are doing monthly!

WhatsApp switched from a notification-based pricing model to a conversation-based pricing model, and so have we. The original ‘Template billing’ page has been updated and renamed ‘Conversation billing’ to reflect these changes.

Instead of being charged for templates sent, businesses are now charged per conversation. You can track how many conversations you are having with people. We show you the conversation count, how that translates to USD, and a daily breakdown of user vs. business-initiated conversations.

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