How can I get the blue checkmark (Official Business Account)?

Raquel Updated by Raquel

If your WhatsApp account is an official business account, there will be a blue checkmark beside the displayed name in the contacts view.

How It Works

To be eligible for OBA, the following criteria must be met:

If you meet the above criteria but do not see an option to apply for OBA in WhatsApp Manager⁠, please reach out to our support to check if you are eligible for the application process.

Requesting an Official Business Account

Follow these instructions to request an official business account:

Please note your Business Verification and Display Name approval needs to be completed before applying for OBA.

In order to turn.io fill out the form for your business, please reach out to our support with the required information for this process:

  • 5 supporting links especially from renowned publications (e.g., India Today, Economic Times, Wall Street Journal, Reuters, Wikipedia, Business Insider) to show that the business is notable, which helps us determine notability.
  • Country(s) of operation, parent business or brand (esp. if it is a well-known brand), and Primary language help Meta to further understand your brand and eligibility for OBA.

Once we've reviewed your request, you will receive a notification letting you know if your account has been granted OBA or not. If your request is rejected, you can submit a new request after 30 days. In the meantime, this decision does not limit your ability to share your business details.

We hope you continue to connect with and grow your customer reach on WhatsApp.

Was this article helpful?

Your WABA application checklist

Try Turn.io using a Sandbox

Contact