How can I get the green checkmark (official business account)?

Raquel Updated by Raquel

If your WhatsApp account is an official business account there will be a green checkmark beside the displayed name in the contacts view.

How It Works

WhatsApp has verified that an authentic, notable brand owns this account.

The criteria for WhatsApp Official Business Accounts (OBA) is based on some factors and is different from policies on other platforms:

Requesting an Official Business Account

Follow these instructions to request an official business account:

Please note your Business Verification and Display Name approval needs to be completed before applying for OBA.

In order to turn.io fill out the form for your business, please reach out to our support with the required information for this process:

  • 5 supporting links especially from renowned publications (e.g., India Today, Economic Times, Wall Street Journal, Reuters, Wikipedia, Business Insider) to show that the business is notable, which helps us determine notability.
  • Country(s) of operation, parent business or brand (esp. if it is a well-known brand), and Primary language help Meta to further understand your brand and eligibility for OBA.

Once we've reviewed your request, you will receive a notification letting you know if your account has been granted OBA or not. If your request is rejected, you can submit a new request after 30 days. In the meantime, this decision does not limit your ability to share your business details.

We hope you continue to connect with and grow your customer reach on WhatsApp.

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