12 Jun 2024: Retiring the Turn NLU integration

Neelke Stadler Updated by Neelke Stadler

We removed the Turn NLU integration.

The out-of-the-box Turn NLU integration that automatically labelled messages with a broad category, e.g. greeting, has been retired. It was developed on English as the language of communication. We believe there are better solutions available to meet your needs. Our goal is to continually improve the product, and this change allows us to focus on features that offer more value. If you have any questions, we’re here to help.

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