8 September 2020: Contact Profile

Pippa Updated by Pippa

Hello Contacts! You can now see your stored profile data alongside the conversation.

We know you like to know a lot about your users. Now you can save the data you need to remember during the conversation with the Turn Profile and Custom Profile.

Visit your Dashboard and open a Collection and a Conversation. On the profile panel on the left you'll find two new sections: Turn Profile and Custom Profile. View the data you have stored, edit it or add new custom profile fields.

Now you can give your users an even more personalised experience... ūüéČ

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