14 Jun 2024: Deleting a contact

Neelke Stadler Updated by Neelke Stadler

Admins can now delete a contact and all their affiliated data from the People page.

This is an irreversible action and therefore limited to Admin users only.

Admins can now delete a contact and all of their existing data in Turn. If you have interacted with the person before, it means their contact details plus all chat data will be deleted.

Deleting a contact will remove all traces on Turn that the person has ever interacted with your chat service. We will only keep a tombstone record with no personal identifiable information for the sole purpose of being able to count the person towards user counts.

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