How to integrate with an AI provider

Neelke Stadler Updated by Neelke Stadler

Give your team magical superpowers with AI

Use AI to provide better care. With Turn’s OpenAI and DeepInfra integration, you can give your team superpowers like suggested replies, conversation summaries, auto-translation, and more.

Let's set up the integration between Turn.io and your AI provider

You will need a paid OpenAI or DeepInfra account.

Setting up the integration is simple. The key thing to note is you will need a paid AI provider account, such as OpenAI and Deepinfra.

  1. Create your secret key

Go to https://platform.openai.com/api-keys or https://deepinfra.com/dash/api_keys and click the +Create new key button. You will be prompted to give your project a name whereafter you can create and copy the secret key.

  1. Share your secret key with Turn

Login to your Turn.io account and go to Settings>AI. Click the Manage Integrations button, and you will be prompted to paste your secret key. We will automatically validate the key. Click Save to continue.

Your Turn.io account is now integrated with your AI provider. Let's continue to set up your AI assistant.

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