How to use Turn.io

Introduction

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2 articles by 2 authors

Inbox

Inbox — the heart of real-time support in Turn.io! Whether you're engaging with a new contact, resolving a user question, or organizing conversations for your team, Inbox gives you the tools to manage conversations at scale.

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9 articles by 3 authors

Content and Message Templates

Explore the Content page on turn.io. The most important message type is here: Template messages.

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8 articles by 2 authors

Journeys

Explore how Journeys in Turn.io help you design seamless, automated chat experiences—guiding users effortlessly through personalized conversations.

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13 articles by 3 authors

AI

Discover how AI-powered features in Turn.io enhance efficiency, automate conversations, and break language barriers—empowering your chat service like never before.

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8 articles by 1 author

Reminders

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8 articles by 2 authors

People

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2 articles by 1 author

Insights and Tracking

Find out how to track and verify your users’ actions in real-time, and learn how to measure the impact of your chat service.

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8 articles by 3 authors

Automation | Legacy feature

Warning! Automation is a legacy feature of Turn, and you can only edit existing automations and actions.

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18 articles by 2 authors

Threads | Legacy feature

Warning! Thread is a legacy feature of Turn and you can only edit existing threads and actions.

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8 articles by 3 authors

Contact