People

Re-engaging people

We all like prompt responses and answers. We also love conversations where both parties are engaged. Knowing the last time that someone was active on your service is helpful, especially when you can…

Raquel
Updated by Raquel

Best Practices for Contact Profile Fields

Overview. Contact profile fields allow you to store custom data about each contact in Turn.io. While profile fields are flexible and powerful, there are important limits and design patterns to unders…

Nathan Begbie
Updated by Nathan Begbie

Create and Use People Segments

People segments are dynamic collections of contacts that match criteria defined by you. Making it easier to manage scaled services. Create subsets of People and interact with these dynamic collection…

Raquel
Updated by Raquel

How to import and/or update people?

You can import people to Turn so that you can contact them through WhatsApp. To provide better care and unlock long-term relationships you want all your contact information from external services in…

Raquel
Updated by Raquel

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