Jan 26 2026: Journeys page revamp

Ricardo Updated by Ricardo

We've Redesigned the Journeys Page—Here's What's New

Managing journeys at scale just got easier. We've completely rebuilt the Journeys page from the ground up to help you stay organized, navigate faster, and maintain clearer visibility into your automations.

What's Changed

New Organization Tools

Folders let you group related journeys together—whether that's by department, condition, or workflow stage. Instead of scrolling through a flat list of dozens of journeys, you can now keep your antenatal care flows separate from chronic disease management, your onboarding sequences distinct from follow-up campaigns. It's a small change that makes a big difference in reducing cognitive load.

Starred journeys let you pin your most-used journeys to the top. Your critical journeys, like your main menu using Interrupting triggers are now one click away.

Sorting and filtering give you precise control. Sort by name, popularity, or last update. Filter by trigger type or issue type to surface exactly what you're looking for in seconds.

Better visibility into issues

Warnings now stand out. You'll see clear indicators when a journey has errors, unpublished changes, or missing translations. This is especially important in healthcare, where incomplete localizations or broken flows can cause disruptions to your service.

Archiving Replaces Disabling

We've replaced the "disable" action with archiving. Disabled journeys no longer clutter your active list—they're tucked away in an Archive tab where you can review them anytime without the noise. It's a cleaner mental model: active journeys live in your workspace; retired ones are safely stored away.

All of this, plus it's faster, cleaner and calmer. Can't wait to hear your feedback.

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