AI-powered

How to integrate with an AI provider

Give your team magical superpowers with AI. Use AI to provide better care. With Turn’s OpenAI and DeepInfra integration, you can give your team superpowers like suggested replies, conversation summar…

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How to provide relevant contextual information for your AI assistant

The magic factor of AI is strongly dependent on providing the correct and applicable context for the task at hand. AI assistance involves using artificial intelligence to help humans by providing inf…

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Use the AI blocks to craft your AI-powered chat service

Our AI blocks provide maximum flexibility to craft your AI-powered service, without the unnecessary complexity of dealing with OpenAI APIs. Once you have your AI integration set up successfully and p…

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How to best use the GenAI Playbooks

Playbooks are great! At the click of a button you can test out ideas from others and craft it to suit your needs. We have published a series of GenAI Playbooks, each demonstrating a specific use case…

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Specify which model to use

Leverage OpenAI's advanced features for more powerful results. OpenAI provides a selection of models to choose between when setting up an Assistant. In Turn you can select the model you prefer on Set…

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Unpacking Playbooks: Alex the Delight Planner

We have published a series of Playbooks that use GenAI blocks specifically, and below are three videos walking you through one of them in detail. Playbooks are designed to help you discover features…

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