AI-powered

How to integrate with OpenAI

Give your team magical superpowers with AI. Use AI to provide better care. With Turn’s OpenAI integration, you can give your team superpowers like suggested replies, conversation summaries, auto-tran…

Neelke Stadler
Updated by Neelke Stadler

How to provide relevant contextual information for your AI assistant

The magic factor of AI is strongly dependent on providing the correct and applicable context for the task at hand. AI assistance involves using artificial intelligence to help humans by providing inf…

Neelke Stadler
Updated by Neelke Stadler

Use the AI blocks to craft your AI-powered chat service

Our AI blocks provide maximum flexibility to craft your AI-powered service, without the unnecessary complexity of dealing with OpenAI APIs. Once you have your AI integration set up successfully and p…

Neelke Stadler
Updated by Neelke Stadler

How to best use the GenAI Playbooks

Playbooks are great! At the click of a button you can test out ideas from others and craft it to suit your needs. We have published a series of GenAI Playbooks, each demonstrating a specific use case…

Neelke Stadler
Updated by Neelke Stadler

Specify which model to use

Leverage OpenAI's advanced features for more powerful results. OpenAI provides a selection of models to choose between when setting up an Assistant. In Turn you can select the model you prefer on Set…

Neelke Stadler
Updated by Neelke Stadler

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