20 Oct 2026: Call Summaries

Ricardo Updated by Ricardo

For most clinicians the consult isn't the slow part. It's the note afterwards. You go back through what you typed during the call, try to remember what the patient said about when the pain started, and write it up properly, usually while the next patient is already waiting. Do that after every call and it adds up to a real chunk of the day.

Turn can write that summary for you now. It works from the call transcript and the notes you took during the call, so when the call ends the summary is already there. You read it, fix anything that needs fixing, and move on.

Out of the box there are two kinds. A General summary covers what was discussed and what was agreed. A SOAP summary is laid out as Subjective, Objective, Assessment and Plan, the format a lot of clinicians already write in, so you don't spend time reshaping it.

Getting started

This feature requires an OpenAI integration. You can learn how to do that in: Integrate with an AI provider.

After that, turn on transcriptions and summaries in Settings > AI > Automatically transcribe & Summarise calls:

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