What media can I use in messages?

Neelke Stadler Updated by Neelke Stadler

You can add multimedia attachments, including images, audio clips, video clips and documents as long as they adhere to size restrictions and supported content-types.

Size restrictions

  • Images under 5MB 
  • Documents / PDF under 100 MB
  • Videos and audio clips under 16MB
WhatsApp official documentation on media size restrictions.

Supported content-types

WhatsApp official documentation on supported media types.
Please ensure that you are using only the supported content-types listed above since Turn only guarantees the sending and receival of these content types.

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