Build
Get building with the no-code Canvas
Powerful chat services should be easy to create! Let's have a look at how to get started on the no-code Canvas. Create messages, link it together, test it out and make it live🚀 on your chat service!…
How to use the message settings
Each message has individual settings. Let's look at what you can define. When you click on a message in the Canvas, you will see a settings panel opening up on the right-hand side. The settings panel…
Save important responses to the contact or as downloadable results
Personalisation is key when you chat to people. The more personal the experience is on your chat service, the more impact it will have. You want to save some responses from users so that you can use…
How do users interact with a stack?
Once you've crafted and tested your stack, you need to set up an automation to make it live on your chat service! If you have set up any basic automation on Turn, you already know what to do. Once yo…
Can I switch between code and canvas stacks?
In the future yes, but not yet! Currently you create a code or a canvas stack. In the list view we use different icons to help you distinguish at a glance between code and canvas stacks. Canvas stack…
What is Build? What are Stacks?
What is Build? What are Stacks? Build is a set of features that make it easier to build more complex, more personalised automated chat services in Turn.io. The first Build feature is called Stacks (e…
What can I do with the Alpha version of Build?
With Build and Stacks you can do everything you can do today with Automation and Threads combined plus a WHOLE lot more. Build allows you to: Connect to live content sources. Connect to a FB page: Ev…
Download and duplicate stacks
You can save any stack as a markdown file, making it easy to reuse it later. Let's look at the required steps. Open the stack you want to save as markdown. You need to make two updates to the URL in…
Where do I start with Build and Stacks?
Stacks are fun! And very powerful. To try it out, work through the 10 Basic and Advanced Training stacks. Also read the documentation; it gives an overview plus LOTS of examples you can copy and past…
Where do I find Stacks documentation?
Stacks currently is geared for a more technical audience, but we would love for everyone to try it out! You will feel very clever! Whilst we are working very hard to add a no-code interface, we want…
Build for your audience
Test how your Stack conversation interacts with different types of users. A persona is a fictitious user you can create inside the Stack preview that allows you to test how your conversation interact…
What to expect of Build while it is in Alpha?
The Alpha version of Build requires some technical expertise as you will need to use our domain-specific coding language (DSL) to build your own Stacks. While it is pretty easy to learn, if you'd rat…
