8 March 2021: Contextual replies and profile settings that suit you

Neelke Stadler Updated by Neelke Stadler

We have two updates to make conversations more contextual in a user interface you prefer.

We love to make things a little bit better each day. Herewith two small updates that aim to cross some t's and dot some i's.

Contextual user replies to previous messages

When users reply to a previous message, be it a text, media or template message, you will be able to see the context in Turn. 

This is something we are used in WhatsApp all the time, and now the experience in Turn.io is a bit better.

Things to note: 

  • The timestamps of both the initial message and the latest message are displayed.
  • A white background means the user replied with a button press.
  • A blue background means the user replied with a text/media message.
Remember your profile field preference

You can now close profile field sections to only display information you are interested in. You can close some, none or all sections - whatever works best for you.

As you navigate between conversations or pages your selection will be remembered.

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