8 September 2020: Contact Profile

Pippa Updated by Pippa

Hello Contacts! You can now see your stored profile data alongside the conversation.

We know you like to know a lot about your users. Now you can save the data you need to remember during the conversation with the Turn Profile and Custom Profile.

Visit your Dashboard and open a Collection and a Conversation. On the profile panel on the left you'll find two new sections: Turn Profile and Custom Profile. View the data you have stored, edit it or add new custom profile fields.

Now you can give your users an even more personalised experience... 🎉

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