Get a WhatsApp line: The step-wise overview

Neelke Stadler Updated by Neelke Stadler

Unlike the WhatsApp personal and business apps, the WhatsApp business API is not open for everyone. You'll need to complete a few steps to go live.

Here’s an overview of what is needed:

  1. Complete your WhatsApp Business Account (WABA) application

Go to this link > Fill in the form > Start application > Follow the prompts.

  1. Sign the Business Service Provider (BSP) agreement

You will receive an email from us via HelloSign.

  1. Get Facebook business verification

Once you've submitted your WABA application, you will receive an email from Facebook with instructions. This is very important!

  1. Choose your Turn pricing plan

In Turn go to Settings > Subscriptions billing > Choose plan > Follow the prompts.

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What to expect of the sign-up process (video)