Guiding and tracking

Set up a data connection to BigQuery

We believe that you should own your data, which is why we've made it simple for you to do so. . You can connect your Turn.io account to BigQuery – Google's serverless data warehouse that makes super-…

Neelke Stadler
Updated 7 months ago by Neelke Stadler

Understand your BigQuery data and queries

Once you've successfully connected your Turn.io account to BigQuery your data will be live streamed to data tables. The tables can be used for storage and/or to analyse and visualise insights from yo…

Neelke Stadler
Updated 2 years ago by Neelke Stadler

Conversation billing

If you use Turn.io as your BSP you are able to manage billing for your organisation from the user interface. Let's take a look at what you can find on the billing page.

Neelke Stadler
Updated 4 months ago by Neelke Stadler

How to top up your 'available amount' for conversations?

You can add funds to your available amount directly from the Conversation Billing page. You can read our conversation billing management article to understand what you see on the page. This article d…

Neelke Stadler
Updated 4 months ago by Neelke Stadler

Example queries for your data

It is incredible what you learn about your users by looking at your data. Your WhatsApp data can be used to understand your users and their behaviour to ultimately to improve your service, both onlin…

Neelke Stadler
Updated 1 year ago by Neelke Stadler

Insights

Creating an impactful service works better when it’s driven by data. We help you understand interaction on your service so that you have a deeper understanding of your users and their engagement patt…

Neelke Stadler
Updated 1 year ago by Neelke Stadler

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