Design an impactful solution

Create good chat service content

Creating delightful content for a chat service is, in many ways, similar to creating useful, engaging web content. But there are also significant differences.

Neelke Stadler
Updated by Neelke Stadler

Varying interpretations of emoji

Emoji are commonly used in modern text communication. However, as graphics with nuanced details, emoji may be open to interpretation.. Emoji also render differently on different viewing platforms (e.…

Neelke Stadler
Updated by Neelke Stadler

Changing behaviour is difficult. Here's some help!

Want to change behaviour? Follow some best practices from the Behavioural Sciences.. Designing impactful messaging is a challenge. But insights from the behavioural sciences can help guide you to cre…

Updated by Pippa