3 Feb 2021: Add media to templates

Neelke Stadler Updated by Neelke Stadler

You can now add a media file to a message template and share more detailed information in one message!

What you should know:
  • You can only send one media file per template.
  • You can choose one of three types of media to send with a template, i.e. an image, a video or a PDF.
  • You will select the media type when you create the template.
  • You will attach the specific image/video/PDF file when you send the template.

For more details continue reading our article on how to add media to a template. It is also worth reading how to create and submit a template as a refresher.

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