Threads

The ABC of threads

What is a thread? A thread is a simple , high-performing sequence of questions. Simple: Linear sequences under 10 messages work best. High-performing: Designed to perform fast even with thousands of…

Neelke Stadler
Updated 10 months ago by Neelke Stadler

How to create a thread

Simple, high-performing data collection is essential to help you personalise your service. Let’s show you how to create a thread. Threads is currently available to Beta testers only. Interested? Em…

Pippa
Updated 10 months ago by Pippa

Different thread card types

When you design and build Threads you will be orchestrating a sequence of content cards together. It helps to know the difference between the card types. You can add the following card types: Text Qu…

Pippa
Updated 11 months ago by Pippa

How to add skip logic to your thread

By default Threads follow a linear order, but what if you need them to skip to another question? The user will receive the questions in the order you set them up in your thread, one after the other f…

Pippa
Updated 10 months ago by Pippa

How to use personalisation in threads

It's funny how you can hear your name amidst a noisy crowd and react to it - that's why you should use contact profile fields to engage users in a more personal manner. Once you understand the basics…

Neelke Stadler
Updated 10 months ago by Neelke Stadler

Export your thread data

We want to make it easier for you to learn from your users so that you can keep improving your service and provide better support. Threads are short sequences of messages. It is the perfect fit to co…

Neelke Stadler
Updated 2 months ago by Neelke Stadler

Create a sequential learning experience with Threads

Taking your users lesson-by-lesson through a learning journey can help them absorb information at the right pace for maximum impact. This article will walk you through using Threads to create a learn…

Pippa
Updated 8 months ago by Pippa

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