Sign up! 4 steps to get started

Neelke Stadler Updated by Neelke Stadler

Unlike the personal and business app, the API is not open for everyone. You'll need to complete a few steps to sign up.

Here’s an overview of how to get started. We'll deep dive into each of the steps in the other articles in this section.

Step 1: Sign up for Turn.io

  • Complete the Turn.io application form
  • Check your inbox for an email with instructions.
  • Confirm that you’d like us to give you a welcome/demo call.

Step 2: Prepare your WhatsApp application

  • Complete the Facebook for Business verification process.
  • Confirm your display information.
  • Choose a unique phone number.
  • Complete your WhatsApp Business Account (WABA) application.
  • Choose your Turn.io pricing plan. (Note: Contact us to get the password.)
  • Sign the Business Service Provider (BSP) agreement. 

Step 3: Complete set-up

  • Accept the on-behalf-of (OBO) request sent to you.
  • Enable two-factor authentication (2FA) of your new WhatsApp number.
  • Log into your Turn.io account with a Gmail/Google-backed account.
  • Design your service and create your content.

Step 4: Stay connected

  • Attend weekly training sessions.
  • Join our community.

Now that you have an overview of the process, let's move to Step 1.

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Step 1: Sign up for Turn.io

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