Content

How to load content

The content you share can provide a valuable service to your users. Let’s show you how to load content on Turn.io.

Pippa
Updated 10 months ago by Pippa

How users engage with content

If you’ve read our article on how to load content , you can start setting up your chat-service menu. Here’s how to get going.

Pippa
Updated 11 months ago by Pippa

Structure and plan your content

Drawing up an organogram and assigning a key (e.g. a unique number, emoji or keyword) to each piece of content before you start building your chat service in Turn.io will make things easier down the…

Neelke Stadler
Updated 11 months ago by Neelke Stadler

Create your first menu

Once you’ve decided on the structure of your menu , you’re ready to start building your chat service on Turn.io. This is the fun part! Step 1: Log in to your Turn.io account. Step 2: Navigate to the…

Neelke Stadler
Updated 10 months ago by Neelke Stadler

How to send custom replies

Replying quickly to user messages not only makes for a good user experience; it’s also the best way to cut your chat service costs.

Pippa
Updated 8 months ago by Pippa

How to upload stickers

Stickers are a fun way to make the content on your service enjoyable and colourful. Let's look at how to upload stickers to Turn. You can also read more on how to use stickers in automation. Step 1:…

Neelke Stadler
Updated 9 months ago by Neelke Stadler

How to delete a message that a user sent?

You may get messages that are inappropriate, offensive or contain illegal content and you want to delete them. . It is easy to delete any user message from the Turn.io user interface and database: St…

Neelke Stadler
Updated 10 months ago by Neelke Stadler

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